Privacy Policy

In this Privacy Policy, the terms “we”, “us”, “our”, “Gesundheit mit Kata website” or “Gesundheit mit Kata Webshop” refer to the above data controller.

WHAT DATA DO WE PROCESS?

We may collect or process the following types of information about you. The specific information we collect depends on how you interact with us.

Contact information and personal identifiers, such as name, address, email address, phone number, username or social media ID.
Device identifiers, such as information about your device, such as MAC address, IP address or other online identifiers.
Demographic information, such as age or date of birth, gender and country of origin.
Health and medical information, such as allergies, health risks, diagnoses, medical reports and medical history.
Merchant information, such as products or services you have purchased, returned or considered, and your product preferences.
Payment information, such as payment method and credit card information (including credit card number), shipping and billing address.
Identity verification information, such as photo ID for in-person pickup, authentication information (such as passwords).
Online or network activity information, such as information about your interactions with our websites, digital properties and advertisements; information about your browsing and search history on our websites; and log data, such as your browser type and the websites you visit.
Geographic data, such as information that helps us determine your physical location (such as your GPS coordinates or the approximate location of your device).
User content, such as your communications with us and any content you provide (including photos and images, videos, reviews, articles, survey responses and comments).
Inferences drawn from or based on the information obtained above.

HOW DO WE COLLECT DATA?

We collect personal information about you from various sources. For example:

Directly from you, for example, when you make a purchase on one of our websites, contact us with a question or complaint, create an account on one of our websites, sign up for one of our marketing lists, respond to a survey, participate in a promotion, make an appointment or register for an event, visit us in our salon or at one of our in-person events, or use our services in your home.
From your friends or family, for example, when a friend or family member sends you a gift or makes a referral.
When you interact with our websites or emails. When you visit our websites or open or click on emails we send, we (and third parties we work with) may automatically collect information from your browser or device, such as device identifiers and other network activity data, using technologies such as cookies, pixel tags, and similar methods. Cookies are small text files that websites place on your internet-connected device to uniquely identify your browser or to store data and settings in your browser. Pixel tags are small images that are embedded on our websites or in our emails. We use pixel tags to collect information about your browser or device, your interaction with our websites, and whether you open or click on emails we send you. Pixel tags allow us (and third parties we work with) to place cookies on your browser.
From third parties we work with. This includes information from our business partners and service providers, such as demographic companies, analytics providers, advertising companies and networks, third-party retailers or merchants.
Social media platforms and networks such as Facebook, Instagram, Twitter, Pinterest and Google Follow. For example, we may obtain your information from a social media platform or network if you interact with us via social media or log in to our websites using your social media credentials.

We can combine data collected from the above sources.

HOW DO WE USE THE DATA?

We may use your data for the following purposes:

To provide you with products and services, such as fulfilling orders and processing payments, creating, maintaining and managing your account, identifying concerns and providing product recommendations, and managing current or past purchases.
To communicate with you, including responding to your questions or complaints and assisting you with your orders.
To manage your participation in special events, sweepstakes, surveys or promotions.
To market and advertise to you, such as sending you mailings by post, text message, email or other means, and to display advertisements for products or services based on your interests on social media or other websites.
To operate and understand our websites, such as remembering your details so you don’t have to re-enter them; to understand your preferred way to shop with us; to determine the browsers and devices you use to visit our websites; and to improve our services, advertisements and websites. For example, we use Google Analytics on our websites. For detailed information about how Google collects and uses your personal data when you use its services, please visit: Learn more about how Google uses personal data. (https://business.safety.google/intl/de/privacy/)
To operate and improve our business, including to perform analytics, provide quality assurance, and handle adverse events or product claims, research and development, and perform accounting, auditing, and other internal business functions.
For legal and security purposes, such as detecting, preventing, and prosecuting harmful, fraudulent, or illegal activities; preventing data loss; identifying and repairing errors on our websites; and complying with applicable legal requirements, applicable industry standards, and our policies.
We may also use your data in other ways that we will notify you about at the time of collection.

LEGAL BASIS FOR PROCESSING PERSONAL DATA

Where required by law, we will use the information you provide for the above purposes if:

necessary for the performance of a contract with you to which you are a party (e.g. processing payments and fulfilling orders);
we have obtained your consent (e.g. for marketing communications);
we have a legitimate interest (including for marketing activities, video surveillance, research activities, data analysis, internal administrative functions or for fraud prevention and to conduct our business in accordance with applicable industry standards and our policies);
or we need to comply with a legal obligation under applicable law.

HOW DO WE SHARE YOUR DATA?

We may share your information with:

Service Providers: We may transfer personal information to service providers who perform services on our behalf and at our direction. We do not authorize these service providers to use or disclose the information except as necessary to perform the services on our behalf or to comply with legal requirements. Such service providers include entities that process credit card payments, fulfill orders, provide website and app functionality, and provide hosting, analytics, advertising, and marketing services.
Business Transactions: We reserve the right to transfer personal information we hold about you if we sell all or part of our business or assets (including in the event of a merger, acquisition, joint venture, restructuring, divestiture, termination, or liquidation).
Advertising Companies: We work with third-party advertising companies (such as ad networks) that display advertisements on our behalf. For more information, see “How We Use Data for Advertising.”
Other Third Parties: We may also disclose personal information about you
if we are required to do so by law or legal process,
to law enforcement or other government officials,
if we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity,
if disclosure of your personal information is otherwise required or permitted by law, or
with your consent, for example, to third-party service providers.

HOW DO WE PROCESS YOUR DATA?

You have rights and choices regarding the personal data stored about you.

Rights of data subjects: Depending on the applicable law, you have rights in relation to your personal data. For example, you can request access to, update and correct the personal data stored about you, have it deleted or have it transferred to a third party. You can request the withdrawal of previously given consent, the restriction or objection to the processing of your personal data, or give us general or specific instructions regarding the storage, deletion and sharing of your personal data after your death. You can submit these requests via email to admin@gesundheitmitkata.at. We may take reasonable steps to verify your identity when you submit a request. You have the right to lodge a complaint with a competent data protection authority.
Marketing and advertising preferences: You can manage your marketing preferences in your online account. You can also opt out of receiving our marketing communications (e.g. email newsletters) by following the unsubscribe instructions in such communications or by submitting a request via email to admin@gesundheitmitkata.at. If you opt out of receiving our marketing communications, the associated personal data (e.g. email address or telephone number) will no longer be used for targeted advertising purposes.
Mobile device and browser settings: Depending on your mobile device or web browser, we may ask for your location. You can manage your settings in your device settings.
Cookie settings: You can choose how we use certain cookies in connection with our websites. You can manage your cookie settings at any time by editing your browser settings. For more details, please read HOW WE USE COOKIES?.

HOW DO WE USE COOKIES?

Cookies are small text files that websites place on your internet-connected device to uniquely identify your browser or store information or settings in your browser so that we can remember you when you return to our websites and provide you with a more personalized experience and advertising. We use different types of cookies on our websites, including strictly necessary cookies, performance cookies, functional cookies and targeting cookies.

You can edit the settings for the cookies used on our websites through your browser settings. When editing your cookie settings, please note that the settings only apply to the browser you use to submit your opt-out request. If you use multiple browsers or devices, you will need to opt-out on each of them separately and on each device. Opting out is activated using cookies, so if you opt out once and then delete the cookies stored by your browser on a device, you will need to opt out again in that browser on that device.

HOW DO WE USE DATA FOR ADVERTISING PURPOSES?

We may use, disclose or otherwise process your personal information in various ways to advertise our products and services, including targeted advertising. We work with third-party advertising companies (such as ad networks) to display ads on our behalf. These advertising companies may use cookies, pixel tags and similar technologies to collect device identifiers, online or network activity data, commercial data or inferences, such as information about the websites you visit over time and the ads you click on, in order to serve you ads that are targeted to your profile. You can opt out of cookie-based advertising based on your visits to our websites by managing your cookie settings as described in the “HOW WE USE COOKIES?” section. Please note that if you opt out, you will still see ads from us, but they will no longer be targeted based on the websites you have visited over time or the ads you have clicked on, and therefore will be less relevant to you and your interests.

We also work with third-party platforms, including those operated by social networks, to serve ads to you or to measure the effectiveness of our ads. We may convert your email address, phone number or other information into a unique identifier and allow these third-party platforms to associate this unique identifier with a user on their platform or other data they hold. This association allows us to serve ads to you and others on these platforms. You can also request that we not use your personal data in this way by contacting us via the email address admin@gesundheitmitkata.at.

INTERNATIONAL DATA TRANSFERS

In offering and providing our products and services, we may transfer, store or process your personal data in countries other than the country in which the data was originally collected (e.g. the USA). These countries may not have the same data protection laws as your country of residence, and your personal data may be subject to foreign laws. When we transfer your personal data to other countries, we protect it as described in this Privacy Policy. We also comply with applicable legal requirements for the transfer of personal data, such as data transfer agreements, EU standard contractual clauses or other applicable data transfer mechanisms. If you have any questions about our data transfers or would like a copy of your applicable data transfer agreements (where required by law), you can submit a request via email to admin@gesundheitmitkata.at.

HOW DO WE PROTECT YOUR DATA?

We maintain administrative, technical and physical safeguards to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We limit access to personal information to those employees and authorized service providers who need access to perform their duties on a need-to-know basis.

HOW LONG DO WE STRORE DATA?

In general, we retain personal data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. Several factors influence how long we retain your personal data, such as:

the purposes for which we collect your personal data, including the provision of our products and services, your marketing preferences and your interaction with our brands,
legal or regulatory requirements for personal data, and
whether the personal data may be relevant to us in order to protect our rights (e.g. applicable limitation periods).

For further information about our data retention policies, please send a request to admin@gesundheitmitkata.at.

HOW DO WE HANDLE CHILDREN'S DATA?

Our products and services are intended for a general audience and not for children.

UPDATES TO OUR PRIVACY POLICY

This Privacy Policy may be updated periodically and without prior written notice to reflect changes in our personal information practices. We will post a notice on our websites informing you of material changes to our privacy practices and will include the date of the last update at the top of the Privacy Policy.

CONTACT

If you have any questions or comments regarding this Privacy Policy or if you would like to exercise your rights, please contact us via email at admin@gesundheitmitkata.at.

If we need to contact you or are required to do so in connection with an event involving your personal data, we may do so by post, telephone, email or by means of a notice posted on our websites.